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Éirlúm Designs
fao: THOMAS RYAN
Trasternagh,
Moylough,
Ballinasloe,
Co.Galway
ireland
H53 ND68
FREQUENTLY ASKED QUESTIONS
ÉIRLÚM DESIGNS CREATES HANDMADE IRISH-INSPIRED CRAFTS THAT BLEND TRADITION WITH MODERN DESIGN. EACH PIECE IS DESIGNED AND MADE IN GALWAY, IRELAND AND CRAFTED WITH CARE FROM START TO FINISH.
YES — EVERY ÉIRLÚM DESIGNS PRODUCT IS HANDMADE USING A MIX OF 3D PRINTING, LASER CUTTING, AND HAND FINISHING. BECAUSE OF THIS PROCESS, EACH PIECE MAY HAVE SMALL VARIATIONS, WHICH ADD TO ITS CHARACTER AND AUTHENTICITY.
MOST ITEMS ARE MADE TO ORDER AND SHIP WITHIN 5–7 WORKING DAYS. PERSONALISED ITEMS DESIGNS MAY TAKE A LITTLE LONGER, DEPENDING ON CAPACITY. YOU’LL RECEIVE A TRACKING NUMBER AS SOON AS YOUR ORDER IS DISPATCHED!
YES! WE CURRENTLY SHIP ACROSS IRELAND, THE UK, AND MOST OF EUROPE. IF YOUR COUNTRY ISN’T LISTED AT CHECKOUT, PLEASE CONTACT US — WE’LL DO OUR BEST TO ARRANGE SHIPPING.
WE TAKE GREAT CARE WITH PACKAGING, BUT IF YOUR ORDER ARRIVES DAMAGED, PLEASE EMAIL US WITHIN 48 HOURS OF DELIVERY WITH A PHOTO OF THE DAMAGE. WE’LL ARRANGE A REPLACEMENT OR REFUND RIGHT AWAY.
WE ACCEPT RETURNS OF NON-PERSONALISED ITEMS WITHIN 14 DAYS OF DELIVERY, PROVIDED THEY’RE UNUSED AND IN THEIR ORIGINAL PACKAGING. UNFORTUNATELY, WE CAN’T ACCEPT RETURNS ON CUSTOM OR PERSONALISED PRODUCTS UNLESS THEY ARRIVE DAMAGED OR FAULTY.
THANK YOU FOR ASKING! EVERY PURCHASE SUPPORTS A SMALL IRISH BUSINESS AND HELPS US CONTINUE CREATING NEW DESIGNS. YOU CAN ALSO FOLLOW US ON SOCIAL MEDIA, SHARE YOUR ÉIRLÚM DESIGNS PRODUCTS ONLINE, OR LEAVE A REVIEW — IT REALLY MAKES A DIFFERENCE!
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